When a parent emails the teacher, does it automatically obligate the teacher to a personalized answer? Her's how to set reasonable email expectations....
This post shows how to improve your time management through batching communication. It's the gift to your organization that turns fragmentation into focus. ...
Fragmentation is a real and growing problem in today’s society. We know that to produce anything of quality, we must focus and maintain that focus for a period of time. Today’s society, however, is moving in the opposite direction at...
This article is an “oldie but a goodie.” It’s one I wrote for Principal magazine back in 2010. The article encourages principals to use blogs as a means of communication. Because blogs have been around for a while, they don’t...
In the last post, we examined the value of using your voice mail’s “temporary greeting” function to give callers accurate information as to when you are available. Far too many people record a greeting and then forget about it. A...
This blog post caught my eye. In times of emergency, communication is critical. Realize “emergency” is in the eye of the beholder. For the parent of a 3rd grader, a bus that is late coming back from a field trip...